Topic outline


  • How do I create a new ResourceOne Account?

    To create a new ResourceOne account, visit ResourceOne select Log In in the top right corner of the screen. On the Log In screen select Need to create an account? Complete the Contact Information fields and select Create Account.

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  • How do I check to see who is enrolled in my course?

    Navigate to the Participants link found in the course header menu. 

    Participants Menu

    From the Participants page you will be able to see all enrolled users in your course. Also, from the Participants page you can:

    1.   Edit an enrolled user's Role.
    2.   Unenroll a user from the course.
    3.   Filter users by Roles
    4.   Create Groups       
    5.   Assign user to an existing Group
    6.   Suspend an enrolled user's enrollment.
    7.   Send a message

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  • How do I check the grades of my students?

    Navigate to the Grades link found in the course header menu. 

    Grades Menu

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  • How do I check the overall performance on a quiz or test for all students?

    Navigate to the Grades link found in the course header menu. On the Grader Report page you can check the overall average of a quiz or test by looking at the last row of the report labeled ‘Overall Average’ as seen below.

    Overall Average

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  • How do I export the grade book to a file?

    Navigate to the Grades link found in the course header menu. Use the dropdown to select Export and on the Export screen select the file type you want to export as and all items you want included then select Download at the bottom of the screen.

    Export Grades

    Export As



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  • How do I manually grade assignments?

    Navigate to the Grades link found in the course header menu. Click inside the grade box you want to change and type in the grade, then select Save Changes. After a grade is manually entered or changed, the grade box will display an overridden icon to indicate it's been manually altered. 

    Overridden Grades


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  • How do I grade an assignment that was completed outside of ResourceOne?

    You will first need to add a new grade item. To add a new grade item, you will open your Gradebook Setup. First, navigate to the Grades link found in the course header menu. On the Grader Report screen use the dropdown to select Gradebook setup.
    Gradebook Setup

    On the Gradebook Setup screen select Add grade item at the top of the page, and complete the information for the grade item then select Save. Use the Grade category dropdown to assign the new grade to the correct  grade category (such as quizzes or tests).
     Add Grade Item
     New Grade Item

    To input grades for the new grade item, refer to How do I manually grade assignments?

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  • How do I add an instructor to my course?

    To add an instructor you will need sufficient permissions in your course. If you are the course Manager you will be able to enroll Teachers and Non-editing Teachers. If you are the Teacher you will be able to enroll Non-editing Teachers. If you are a Non-editing Teacher you will not be able to add instructors. If you need to add additional Managers added to a course please email support@ifsta.orgManual enrollments are only enabled in free courses. If your course has premium content (Interactive Courses, Exam Prep, and/or Workbook) email support@ifsta.org to have additional instructors enrolled in your course.

    Navigate to the Participants link found in the course header menu. Select the Enroll Users box and the Enroll users screen will open. Use the Assign role dropdown to select the role and use the search bar to select the instructor, then select Enroll users. 

    Enroll Users

    Enrollment Options

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  • How do I manually add a student to my course?

    Navigate to the Participants link found in the course header menu. Select the Enroll Users box and the Enroll users screen will open. The Assign role dropdown will be set to Student role by default. Use the search bar to select the student, then select Enroll users. Manual enrollments are only enabled in free courses. If your course has premium content (Interactive Courses, Exam Prep, and/or Workbook) the student will have to use the course link and enrollment key to self enroll.

    Enroll Users

    Enrollment Options

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  • How do I create a discussion forum?

    To add a Discussion Forum to your course you will first turn on Edit mode, then select "Add an activity or resource" at the bottom of the section  you want to add the Discussion Forum to, or by selecting the + icon in between the activities you want the Forum to appear. On the Add an activity or resource screen choose "Forum". On the Editing Forum screen you will name the Discussion Forum and choose the settings, then select "Save and display" at the bottom. 

    Add New Activity

    Choose an activity

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  • How do I create a discussion board topic?

    Select the discussion board you want to add a new topic to then select Add discussion topic. Name the topic in the Subject line and enter your message in the Message box. Then select Post to forum. Other enrolled users will then be able to post replies to the topic. 

    Add a discussion topic

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  • How do I create my own questions?

    If you add questions to the course question bank you can use them on multiple quizzes and tests. To add questions to the question bank select the More dropdown from your course menus and select Question Bank. On the Question bank screen select the category you want to add a question to then click Create a new question. On the Choose a question type to add screen select the type of question you want to add, selecting a question type will display a description of the type. Fill in the form for the question type you are creating. Each question type has its own form and options. Click Save Changes at the bottom of the form.






    If you're adding multiple custom questions to the question bank, you can create a Category in the Question Bank to keep all your custom questions together for easier selection while adding them to quizzes and tests. To add a category use the dropdown to select Categories tab then click Add category. You can then select your category while entering new questions into the question bank.





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  • How do I create my own quiz or test?

    To create your own quiz or test first enable Edit mode in the upper right hand corner of your course. Then select the plus icon between activities or the Add an activity or resource button at the bottom of the section you want to add the quiz/test to. On the "Add an activity or resource" screen select "Quiz". This will take you to the quiz settings page titled "Adding a new quiz" page where you will name your quiz/test and choose your settings. Then select Save changes. Your gradebook will automatically recalculate to account for the new grade item, select Continue. Then select Add question and on the Questions screen select the Add dropdown to add questions to the quiz. There are three options of questions to add.

    1. A new question: This will allow you to create a new question for this specific quiz/test
    2. From question bank: This will allow you to select specific questions from the question bank 
    3. A random question: This will allow you to select a number of randomized questions from the question bank, such as 20 random questions from Chapter 2.







    We recommend adding a page break every 5 questions. If a student loses internet connect in the middle of a quiz or test their progress will be saved on each page prior to the one they were on when connection was lost. To add page breaks select Settings and expand the Layout section and use the dropdown to select Every 5 questions. Make sure to save your changes by selecting Save and display at the bottom of the screen.



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  • How do I edit or delete existing test questions?

    To edit or delete a question in the question bank navigate to the question bank by selecting the More dropdown from your course menus and select Question Bank. You can use the Select a category dropdown in the question bank to filter the questions. Next to each question is an Edit dropdown, click on the Edit dropdown and you can Edit question or Delete. You can also Preview to view the question. If a question is in use by a quiz or test in your course you will be unable to delete it from the question bank, instead they will be hidden in the question bank. 



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  • How do I create a group?

    Navigate to the Participants link found in the course header menu. Use the dropdown menu to select Groups. On the Groups screen select Create group, then name your group and Save changes. 



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  • How do I add students to a group?

    Navigate to the Participants link found in the course header menu. Use the dropdown menu to select Groups. Then select the group you're adding users to and click Add/remove users. Then use the Search box to search for participants enrolled in the course or select a participant from the Potential member list on the right, then select Add. 



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  • Can groups be duplicated to a new course?

    Yes. If you request a previous course to be duplicated all course settings will be carried over to the new course, including the group settings. If you need the same students and their groupings carried over to the new course, you will need to request that with your course request. If you have a course you want duplicated, please provide the course link when requesting the new course.

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  • How do I add events to the course calendar?

    When you add an open and/or close date for an assignment, quiz, or test, an event is automatically added to the calendar. To manually add a new event select New event on the calendar block, then set the title, date, and any other settings on the New event screen. Be sure to Save.  



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  • How do I add reoccurring events to the course calendar?

    On the New event screen select Show more... and check Repeat this event. You will type in the number of repeated events you want to add in the Repeat weekly, creating altogether box. Finally, hit the Save button.



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  • Can I add different events to the course calendar for each group?

    When creating a new event, use the Type of event dropdown to select Group. You can then select which group to assign the event to using the dropdown next to Group. Students will only see their group’s event, not other groups they're not part of.

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  • Can I filter the events on my calendar?

    Yes. Select the Full Calendar on the calendar block to open the full calendar, then use the Events key to hide items you want filtered out.

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  • How do I export the calendar?

    Select the Import or Export calendars option on your calendar then select Export. On the Export Calendar screen select which events and time period you want to export then select the Export.



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  • How do I add attendance to my course?

    To add attendance to your course you will first turn editing on, then select "Add an activity or resource" in the section of the course you want to add the attendance to and choose "Attendance" on the activity screen.

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  • How do I add days to the attendance?

    Select the Attendance activity on your course then select the Add Session tab. You can also create multiple attendance sessions by expanding the Multiple Sessions section and select the Repeat the session above as follows checkbox and then selecting which days to repeat the session on, and selecting either number of weeks to repeat or an end date using Repeat until.

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  • How do I filter attendance sessions?

    Select the Attendance activity on your course then select the Sessions tab. In the upper right corner you can select All, All Past, Months, Weeks, Days. If you select Months, Weeks, or Days you can then click on the gray calendar displaying the date, month, or time frame, to change to the dates you want to view. 


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  • How do I record attendance?

    Select the Attendance activity on your course then select the Sessions tab. Select the arrow icon to the right of the date you want to record attendance for to take you to that date's attendance screen. Then record the attendance and select Save Attendance. 

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  • Can I edit attendance after it's recorded?

    Yes, select the Attendance activity on your course then select the Sessions tab. Select the arrow icon to the right of the date you want to edit to take you to that date's attendance screen. Then change the attendance for the users which need updating, and select Save Attendance.

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  • Can I record attendance for in-person students not enrolled on ResourceOne?

    Yes, you can set temporary users in order to record in-person students on your ResourceOne Attendance. Select the Attendance activity on your course then select the Temporary Users tab. You will enter the student's name and email address and select Add User. Temporary users will appear on each attendance section so you can record their attendance.

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  • Can I change or add attendance status options?

    Select the Attendance activity on your course then select the Status Set tab. You can then change the acronym, description, and points for each attendance option you want to use. You can delete options using the trashcan icon and add options by selecting the Add box. When finished, select Update. 

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  • How do I export attendance?

    Select the Attendance activity on your course then select the Export tab. You can then select what you want included in the exported file and use the Format dropdown at the bottom to select how you want the attendance exported, and select OK. Your exported file will then download to your computer. 

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  • Where do I find ExamView Test Generator?

    The ExamView files are located in the curriculum. If you’re accessing curriculum through ResourceOne navigate to your My Courses screen and open the curriculum you need. The ExamView files will be at the bottom of the curriculum page. Select the type of download you need (Windows or Mac) and the files will download to your computer. Once the file downloads, open it and select Setup to run the setup. Running the setup will install ExamView Test Generator to your computer and add the test bank to the program. 

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  • How do I add new test banks to ExamView?

    To add additional test banks to your ExamView program you will need to run the setup for that title’s ExamView. Navigate to your My Courses screen and open the curriculum you need. The ExamView files will be at the bottom of the curriculum page. Select the type of download you need (Windows or Mac) and the files will download to your computer. Once the file downloads, open it and select Setup to run the setup. Running the setup will modify ExamView Test Generator on your computer and add the test bank to the program.

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  • How do I create a test in ExamView?

    To create a test in ExamView, open ExamView Test Generator and sign in. If this is your first time using ExamView, select “Create a free account here”. Select the option Create a Test using a Wizard. Name your test in the Test Title box and click Next. Select the title you want to pull questions from then select the chapter and double click or click the Select box to the right. Click Next then select the number of questions and click Next. You can review the chapter and number of questions then select Finish.

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  • How do I create a multiple chapter test in ExamView?

    To create a test using multiple chapters, sign in to ExamView and select the option Create a Test using a Wizard. Name your test in the Test Title box and click Next. Select the title you want to pull questions from then select the chapter and double click or click the Select box to the right. You can then select the next chapter you want to include and double click or click the Select box to the right. After selecting the chapters you want to use click Next and select the number of questions you want on your test and click Finish. The test will generate the number of questions pulling from all chapters you selected. 

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  • How do I create a test using multiple titles' test banks in Exam View?

    To create a test using multiple titles, sign in to ExamView and select the option Create a Test using a Wizard. Name your test in the Test Title box and click Next. Select the first title you want to pull questions from then select the chapter and double click or click the Select box to the right. After selecting the chapters you want to use from that title click the Up One Level option above the chapter list, this will take you back to your available titles. Select the next title you want to use and double click or click the Select box to the right. You can then select the chapter you want to use from this title by double clicking or clicking the Select box. Once you have selected all your chapters click Next and select the number of questions you want on your test and click Finish. The test will generate the number of questions pulling from all titles’ chapters you selected. 

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  • How do I save an ExamView test as a PDF?

    To save an ExamView test as a PDF, select the Print icon then select Print to PDF as your printer and select print. You can then choose the file name and save location for the PDF.

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